HERA eye designer pencil

All orders will be shipped within 2 to 3 business days (excluding weekends and holidays) after receiving your order.

We offer $15 flat rate shipping / Free Shipping for orders over $100

We ship to Taiwan, German, Russia Moscow, Malaysia, Vietnam, Brazil San Paulo, Spain, Singapore, United Kingdom, Australia, Japan, China Beijing, Canada, Thailand Bangkok,  France, HongKong, United States

TRACKING NUMBER will always be provided.

If you have any questions or concerns, do not hesitate to contact us

Warehouse KR :  15 Hongnanggil, Jeju-si, Jeju, Rep of Korea

Contact : skwon5929@gmail.com 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at skwon5929@gmail.com Please note that returns will need to be sent to the following address:

Return Address : 15 Hongnanggil, Jeju-si, Jeju, Rep of Korea

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at skwon5929@gmail.com